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Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day.
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01: Discover + Understand
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老王灯笼APP02: Design + Scale
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Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale.
Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface.
Conversation BuilderEngage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile.
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03: Measure + Improve
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Use Conversation Analytics to monitor your marketing, sales, and customer care KPIs in real time. Optimize your operations and gauge the impact of your Conversational Cloud investment.
Conversation Analytics
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A single place to connect all your conversational channels. View all channels
App Messaging
Message consumers in your brand's mobile app.
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Web Messaging
Message consumers on your website.
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Voice to Messaging
Shift consumers from your automated attendant or IVR to messaging.
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Social Messaging
Message consumers via social media.
Email Messaging
Message consumers through email.
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3rd-Party Messaging
Message via Apple Business Chat, WhatsApp, and more.
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Marketing
Generate higher qualified leads that are 2.5x more likely to convert to sales.
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Sales
Increase average order value and online sales conversions by up to 20% with the Conversational Cloud.
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Customer care
Conversational solutions reduce labor costs by 50% and increase CSAT by up to 20%.
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Augment the Conversational Cloud to meet your needs and seamlessly plug into your mission-critical business systems. Integrate with systems including CRM, data and inventory management, scheduling, and more.
Shorten the time it takes to connect back-end systems with Functions.
FunctionsExplore our full collection of APIs, prebuilt integrations, and SDKs that make all this possible.
Developer documentation
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LivePerson applications, infrastructure, policies, and procedures are trusted by the largest companies in highly regulated industries around the globe.
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